Shipping Policy

Effective Date: July 9, 2026

At Grab Item, we strive to provide fast and reliable shipping for all our customers across the United States.

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or U.S. public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times within the United States:

• Standard Shipping: 5–10 business days

• Express Shipping (if available): 2–5 business days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery location.

Free Shipping may be available on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Grab Item is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help locate your order and provide the best possible resolution.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We will review your request and arrange a replacement or refund if applicable.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Grab Item!